Fulfillment Policy

At Spark Brand & Influencer Community], we are committed to providing our customers with exceptional services and experiences. To ensure transparency, we have outlined our policies regarding refunds, cancellations, and order fulfillment below.

Refund Policy

• Digital Products & Services: Refunds for digital products, such as video trainings and online resources, are generally not available due to the nature of the content. However, if you encounter any issues accessing or using our digital products, please contact our support team within 14 days of purchase for assistance.

• Subscriptions: Refunds for subscription services will be considered on a case-by-case basis. If you are dissatisfied with your subscription, please contact us at Jack@sparkwildfire.com within 30 days of the initial purchase. We may offer a prorated refund based on the remaining subscription period.

  
  

Cancellation Policy

• Digital Products: All sales of digital products are final and cannot be canceled once the purchase is completed.

• Subscription Services: You may cancel your subscription at any time by contacting our support team at Jack@sparkwildfire.com. Upon cancellation, your access will continue until the end of your current billing cycle, and you will not be charged for subsequent billing periods.

Delivery Policy

• Digital Access: All digital products and resources are delivered immediately upon successful purchase through our website. You will receive an email confirmation with instructions on how to access your content.

Return Policy

• As our services are primarily digital, we do not accept returns. If you have any issues or concerns with your purchase, please reach out to our customer support team.

Customer Support

For any questions or concerns regarding your purchase, please contact us via email at Jack@sparkwildfire.com. We strive to respond to all inquiries within 48 hours.